Refund policy

Return & Refund Policy

Effective Date: The Date of Delivery with Time 
Store Name: Tri-Core 

Thank you for shopping with us. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we’re here to help.

1. Returns

You have 12-48 hrs from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition
  • The item must be in the original packaging
  • You must provide a receipt or proof of purchase

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (if applicable)
  • Customized or personalized items
  • Clearance or sale items
  • Opened or used products

3. Refunds

Once we receive and inspect your returned item:

  • We will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed within [7–10 business days]
  • Refunds will be issued via the original payment method

4. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your bank or payment provider
  3. If still unresolved, contact us at tricore7@gmail.com-03355253797

5. Exchanges

We only replace items if they are:

  • Defective
  • Damaged

If you need an exchange, contact us at tricore7@gmail.com

6. Shipping Returns

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping costs are non-refundable
  • We recommend using a trackable shipping service

7. Order Cancellation

  • Orders can be cancelled within [10 hours] of placing the order
  • Once the order is shipped, cancellation is not possible

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

📧 Email: tricores7@gmail.com
📞 Phone: 0092-3355253797
📍 Address: Islamabad 

Note: This policy is subject to change without prior notice.