Shipping policy
Shipping Policy
Effective Date: Date of Order and Time
Store Name: Tri-Core
Thank you for shopping with us. This Shipping Policy outlines how we handle order processing, delivery, and shipping timelines.
1. Order Processing
- All orders are processed within [1–3 business days].
- Orders are not processed on weekends or public holidays.
- You will receive a confirmation message/email once your order is placed.
2. Shipping Charges
- Shipping charges are calculated based on your location and order size.
- We may offer free shipping on orders above 1500.
- Exact shipping cost will be shown at checkout.
3. Delivery Time
Within Pakistan:
- Standard Delivery: 2–5 business days
- Remote Areas: 3–7 business days
International Orders (if applicable):
- Delivery Time: 7–15 business days
Note: Delivery times are estimates and may vary due to unforeseen circumstances.
4. Cash on Delivery (COD)
- COD is available in selected areas across Pakistan.
- Our team may contact you for order confirmation before dispatch.
- Orders without confirmation may be cancelled.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can track your order through the courier service.
6. Delays & Issues
-
We are not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Public holidays or strikes
- However, we will assist you in tracking and resolving issues.
7. Incorrect Address
- Please ensure your shipping details are correct.
- We are not responsible for delivery failures due to incorrect or incomplete addresses.
8. Damaged or Lost Packages
- If your order arrives damaged, contact us within [12–24 hours] with pictures.
- In case of lost parcels, we will coordinate with the courier for resolution.
9. Contact Us
If you have any questions about shipping:
📧 Email: tricores7@gmail.com
📞 Phone: 0092-3355253797
📍 Address: Islamabad